Managing Multicultural Groups.

Managing Multicultural Groups.

Groups’ classification can take different forms depending on the group’s goal and the organizational characteristics of the group. Social groups can be categorized into three primary groups, which are primary groups, secondary groups, and reference groups. Members forming primary groups share common interests that drive them to achieve satisfaction. There are no strict rules regulating the decision-making process and exchange of information among members. The other type of group is the secondary, which comprises individuals working together to attain organizational goals and objectives Managing Multicultural Groups.

Third, there is the reference group that is characterized by members within a society whose behavioral standards are used to empower others as role models. The three types of social groups will be included in the essay to show how they can be used to address the needs of transgender men. There will be a discussion on each group, including the group’s purpose, the screening process, and the marketing process. The essay aims to demonstrate skills needed to lead a group effectively, including being emphatic, an active listener, and having a strong identity.

Primary groups

Members forming primary groups share a close-knit relationship where each person knows the needs and wants of the other individual. Although a nuclear family is considered an ideal example of a primary group, it is not the only example. A good example includes close friends, which often are in small numbers; they share strong relationships that are close-knit and enduring. The term ‘primary’ is used to describe this type of group because the members are the primary sources of relationships and socialization (Cox, Tice & Long, 2015). Primary groups are a source of love, companionship, security, and values and norms that influence and define people’s behaviors in their lives Managing Multicultural Groups.


The purpose of primary groups is to develop a strong sense of identity among members by fostering primary relationships. Primary groups can be tailored to meet the needs of transgender men, which includes giving them a sense of identity by allowing them to speak freely about their experiences and needs.

Screening Processes

Screening processes may include the selection process that can ensure the group will consist of supportive members willing to share their experiences personally. A process of selecting the suitable members for the group can include forming group sessions where guests are assured confidentiality is maintained and allowed to speak freely about their personal experiences (Cox, Tice & Long, 2015). This can provide an opportunity to identify individuals with transgender issues and invite them as members of the primary group Managing Multicultural Groups.

Marketing Process

Since primary groups tend to maintain close-knit relationships, they can be inward-looking and thus not interested in publicizing their relationships. Therefore, marketing a primary group consisting of transgender men can take the form of word-of-mouth, where existing members recruit new members into the group as they expand their social networks.

Secondary Groups

In a secondary group, members do not share close-knit relationships since membership within the group is influenced by individuals’ need to achieve specific goals. Each member is assigned a role to complete within a given period. Relationships among the members are impersonal and usually short-lived (Mohan, 2018). An example of a secondary group can be found in a school or a workplace environment. Another example includes a committee formed to address issues affecting a particular population, in which members infrequently meet to plan future activities in short-lived interaction Managing Multicultural Groups.


When forming a secondary group for transgender men, its purpose would be about tasks and not relationships, which includes campaigning for the rights of transgender males. Secondary groups can be a committee of human rights advocates formed to defend the rights of transgender men, such as implementing laws to protect them from societal discrimination.

Screening process

The qualification process for secondary group members may include selecting activists engaged in people’s civil rights and academic qualifications, such as social work and advocacy disciplines.

Marketing Process

Marketing a secondary group that promotes the rights of transgender men can include the use of media channels, such as engaging in ted talks on transgender topics on YouTube and live discussions on auditorium settings. Using these strategies can help the group to reach out to other people with transgender issues and empower them to voice their concerns

Beliefs and Attitudes of a Culturally Skilled Worker

One of the characteristics of culturally skilled workers is valuing bilingualism by not considering foreign languages are a barrier to counseling people in communities (Mohan, 2018). I have been studying the scope of social work and learned I need multicultural skills to deal with interacting with individuals from different cultural backgrounds. I believe it may not be possible to learn many different languages. Still, I should show I am sensitive to other people’s languages and cultures to understand better and identify their needs. I will continue enhancing my bilingual skills by participating in a culturally-diverse environment where I can be trained by skilled social workers on how to individuals regardless of their diverse culture Managing Multicultural Groups.

Personal Characteristics of an Effective Group Leader

Active listening

The skill requires a therapy leader to understand both verbal and nonverbal cues and pay attention to the responses of every person before giving out an opinion (Mohan, 2018). I have learned this skill by practicing listening before I talk when interacting with others. Active listening has helped me refrain from making quick decisions, thus allowing me to assess others’ responses before choosing the best suitable solution to a problem. I am trying to improve on the skill by learning how to interpret nonverbal cues, such as facial expressions. I believe nonverbal cues carry more meaning that can help me to understand a person deeply.

Firm identity

This is another vital trait of a group leader, such that leaders must learn to manage their emotional reactions when listening to group members (Mohan, 2018). I have embraced this skill by learning to avoid seducing content issues from others that may create anger. I continued to master this skill by learning to set a boundary between personal and group problems.


One of the cornerstones of group leadership is the ability of a leader to identify with the members’ feelings (Mohan, 2018). However, the leader must be aware of other people’s emotions to avoid clouding his/her judgment during therapy sessions. I have embraced this skill by learning to express transient identification, which are feelings I can express with others to save from feeling lonely. I am continuing to improve on the skill by encouraging a nonjudgmental, collaborative relationship Managing Multicultural Groups.


The most significant factor in any social work is to create close relationships with people to be in a position to identify their social needs. In any social environment, people tend to share a sense of belongingness and a strong personal identity. Members share intimate relationships that influence their degree of social cohesion. Therefore, in social work, an influential group leader should demonstrate having active listening, strong identity, and empathetic skills.

Managing Multicultural Groups.


Cox, L. E., Tice, C. J., & Long, D. D. (2015). Introduction to Social Work. New York, NY:


Mohan, B. (2018). The Future of Social Work: Seven Pillars of Practice. New York, NY: